Delivery and Returns

Delivery

Once you have placed your order, please call us or email us to arrange delivery. Please note a person 18 years or old needs to be present to accept the delivery and proof of age is required - Deliveries are generally dispatched within 2 to 5 days after receipt of payment.

Delivery fees include handling and packing fees. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and distance. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns

In line with the Australian competition, fair trading, and consumer protection laws - in particular the Competition and Consumer Act 2010.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund